Zac founded MerchantPlus in 2003 and has been addicted to the world of payments ever since. Responsible for product strategy and innovation, Zac is focused on helping customers capitalize on the latest payment capabilities by innovating the MerchantPlus platform.
An entrepreneur by trade, Zac was also a partner in Voxel, a NY-based cloud hosting provider with a focus on infrastructure automation. As COO, Zac ran the global operations team and was instrumental in the 2011 sale of the company to Internap (NASDAQ:INAP) for 35MM.
At MerchantPlus, we have been helping US-based merchants accept global payments for some times.  Every case is unique, but we see a particular pattern on a regular basis: US-based startup targets the largest and easiest market first (The United States).  With limited time, resources and experience, they punt on the global market unless it bangs on their door (speak English and pays in dollars with a standard credit card).  Then, if things go really well,
I’ve been in the merchant acquiring and payment industry for over 10 years now, having started MerchatPlus as a simple way to process online payments back in 2003.  In some ways, the industry is completely different then it was a decade ago – no longer is it strange for a business to only process credit cards online (believe me, it used to be!), online applications are the norm versus triplicate copies of yellow, white and
At MerchantPlus, we work hard to keep abreast of the payment landscape, offering bootcamps on popular payment subjects and educating our customers on best practices from our 100% NYC-based support team. However, we have found that a major issue in understanding the ‘inner workings’ of the payment space is simply around knowing the terms, lingo and roles of the various players.  To that end, we’ve created a section of our website called the MerchantPlus Payment
Our dev team has been working on creating native modules for the most popular shopping carts and billing systems for our NaviGate Gateway.  The goal is to make it even easier for merchants to accept payments with the MerchantPlus Advanced Account. However, we’ve got a secondary motivation for all of this work.  Soon, we’ll be releasing some exciting new features for NaviGate and we want to make sure that customers can leverage these advanced new
For most merchants, Interchange Fees represent the largest portion of their costs for accepting electronic payments from their customers.  With nearly all eCommerce and card-not-present or recurring transactions paid via a major credit card, the reimbursement fees that are paid to card issuers add up to be a big cost.  This can be exacerbated if merchants process international cards often, accept a lot of business-to-business payments or don’t submit all the necessary information along with
Recently, MerchantPlus launched a consulting division called ROIPayments (www.roipayments.com) that focuses on developing payment strategies for growing, global businesses.  As part of our mission to improve the “Payments IQ” of the startups, enterprises and individuals working in, with or around electronic payments, we created a bootcamp series of webinars.  These webinars seek to provide context on the complicated payment ecosystem, as well as trends, breakthroughs and issues currently facing merchants. In our first webinar, available
As a merchant, you have to constantly monitor the money that comes out of your pocket. Finding any way possible to save money is beneficial for any business. When it comes to payment processing, you’ll often pay any combination of setup fees, application fees, monthly fees, monthly minimums, PCI compliance fees, transaction fees and annual fees. Merchant credit card processors will offer you a discount rate (i.e. the percentage taken out of each sale that
There are enough complexities involved with running a mail order business. Not only do you have to constantly market your products to your customers, you also must continuously work to develop new products.
